Etech’s world-wide centers – Onshore, Nearshore, and Offshore, provide the capabilities to personalize the answer that best in shape your whole demands. With Etech’s worldwide outreach, Etech is often accessible to support your clients and deliver regular Fantastic ordeals.
A group of devoted leaders during the Get hold of Middle sector that are obsessed with generating a impressive big difference for our
About us Etech provides subsequent-generation BPO solutions. a world minority-owned organization, Etech has created and trademarked how to show your data into strategic insights. Leveraging the strength of synthetic moreover human intelligence Etech improves coaching and coaching to center on vital behaviors developing improved purchaser ordeals and shareholder value. Etech introduced in 2003 with only four hundred employees and a single Speak to Middle in Nacogdoches, Texas.
Etech is surely an omnichannel shopper engagement alternatives service provider for many of the entire world’s main and many highly regarded brand names. The knowledge Etech has received throughout a wide range of small business verticals permits us to consistently supply Remarkable, own customer ordeals.
find out more lifestyle At Etech Etech thinks in Functioning tricky and participating in tough and strives to create workforce come to feel empowered and assured in The task They can be performing.
At QEval, we’re dedicated to aiding Get in touch with facilities increase their performance by apparent, actionable insights. Our functionality analytics stories provide you with a comprehensive breakdown of agent things to do, buyer interactions, and operational bottlenecks, so you may make knowledgeable selections that cause measurable advancements. With QEval, you don’t just get reviews—you will get the applications and suggestions to act on them.
Etech’s ground breaking technology options and skilled leaders have an understanding of your enterprise requires and understand the strategic insights your brand name ought to push success.
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The combination of care, have confidence in and energy brought for the enterprise is what can make the get more info lifestyle at Etech exclusive. Our CEO commonly claims, “If we handle our men and women, the quantities will handle by themselves.”
Enhancing your Get hold of Heart’s effectiveness doesn’t should be complex. With QEval University, you’ll achieve entry to crucial instruments and instruction that deliver exact, measurable enhancements in agent performance.
satisfy Malisha, a shining star on our Customer Service staff! From tackling responsibilities to making the most of exciting workforce things to do, Malisha understands how to help keep the stability amongst perform and Participate in. Her positive Mindset and crew spirit make her a joy to work with.
a gaggle of devoted leaders during the contact Middle business who are obsessed with producing a remarkable change for our
Here's only a few critical functions of what we provide: ✅ Detailed insights into agent general performance by means of comprehensive analytics